Our team
At komtek.uz, we take pride in our professional team dedicated to ensuring the seamless operation of our marketplace and providing high-quality service to our sellers and buyers.
Working Models: FBS and DBS
We offer two primary working models for our sellers:
- FBS (Fulfillment by Seller): In this model, the seller manages storage, packaging, and shipping of products independently. The marketplace provides a platform for product listing and order processing.
- DBS (Delivery by Seller): Here, the seller is fully responsible for delivering the product to the buyer, including packaging and shipping. The marketplace serves as a storefront for product listing and payment processing.
Customer Support
Our customer support team is always ready to assist you through various communication channels:
- Website Chat: A quick and convenient way to address your questions.
- Telegram: We utilize Telegram to provide support and communicate with our users.
- WhatsApp: For your convenience, we are also available via WhatsApp.
- Ticket System: For more complex inquiries, we use a ticketing system that allows you to track the status of your request and ensures a detailed resolution of the issue.
Our goal is to provide you with a comfortable and efficient interaction with our platform.
Contact Information
If you have any questions or suggestions, please contact us:
- Phone: +998 (78) 1137 700
- Email: info@komtek.uz
- Address: Amir Temur Avenue, 99a, Tashkent, Republic of Uzbekistan
Thank you for choosing komtek.uz!