Privacy policy

    Privacy Policy for the komtek.uz marketplace     Privacy Policy     1. General Provisions     1.1. This Privacy Policy (hereinafter referred to as the "Policy") regulates the procedure for the collection, processing, storage, and protection of User personal data, as well as their use within the framework of the komtek.uz Marketplace platform (hereinafter referred to as the "Marketplace").     1.2. The platform undertakes to comply with the legislation of the Republic of Uzbekistan regarding the protection of personal data and international data security standards.     1.3. The Policy applies to all Users who use the platform, regardless of whether they are registered on the Marketplace or not.     1.4. Acceptance of the terms of the Privacy Policy by the User is mandatory for using the platform.     2. Collection and Processing of Personal Data     2.1. Personal data collected by the Marketplace:     - User’s last name, first name, and patronymic.     - Email address and phone number.     - Information about orders, including the product, order date, cost, and delivery method.     - Payment data, including card data used for payment (in accordance with security requirements).     - Delivery address and contact information.     - Information about User activities on the platform, including purchase and visit history.     2.2. Purposes for collecting personal data:     - Order processing: for processing purchases and deliveries to the Buyer.     - Communication: for contacting the User regarding orders, payments, and delivery.     - Improving the quality of services: for personalizing recommendations, offers, and advertising.     - Compliance with the law: to fulfill consumer rights protection and taxation requirements.     2.3. The Marketplace may collect and process personal data if it is necessary to fulfill obligations to the User, as well as to improve the platform's functionality.    

    3. Use of Personal Data     3.1. Personal data is used by the Marketplace exclusively for the purposes described in this Policy. The platform may use the data for the following purposes:     - Processing orders and arranging product delivery.     - Ensuring the security and protection of User accounts.     - Improving the platform's functionality and working with Users.     - Sending informational and promotional materials, if the User has given consent.     3.2. The Marketplace undertakes not to use personal data for other purposes without the User's prior consent, except in cases provided by law.     4. Storage and Protection of Personal Data     4.1. Users' personal data is stored in the platform's database and may only be used within the framework of its activities.     4.2. The Marketplace takes all necessary measures to protect personal data from unauthorized access, loss, or destruction. This includes data encryption, virus threat protection, and network security.     4.3. Personal data is stored for as long as necessary to fulfill obligations to the User and in accordance with legal requirements.     4.4. After completing work with the data (e.g., order fulfillment or fulfilling obligations), the Marketplace undertakes to delete the personal data unless required by applicable law.     5. Transfer of Personal Data to Third Parties     5.1. The Marketplace may transfer personal data to third parties only in cases specified by the legislation of the Republic of Uzbekistan, and also when it is necessary to fulfill obligations to the User:     - Payment systems and banks for conducting financial transactions.     - Logistics companies for product delivery.     - Specialized services for processing personal data and data protection, if necessary to fulfill obligations.     5.2. Personal data will not be transferred to third parties for commercial purposes without the User's consent.     6. User Rights     6.1. The User has the right to access their personal data and request corrections or deletion if they are inaccurate or outdated.     6.2. The User has the right to withdraw their consent for data processing at any time, provided this does not conflict with the platform's obligations to the User.     6.3. To exercise their rights, the User may contact the Marketplace support service or use the features of their personal account to request changes or deletions of their data.     6.4. The User has the right to receive information about what data has been collected and how it is processed and stored.     7. Cookies and Similar Technologies     7.1. The Marketplace uses cookies and similar technologies to improve the platform's functionality and provide personalized service to Users.     7.2. Cookies are small files that are stored on the User's device when they visit the platform. They help remember settings, preferences, and visit history to improve the user experience.     7.3. The User may disable cookies in their browser settings, but this may affect the platform's functionality.     8. Changes to the Privacy Policy     8.1. The Marketplace has the right to amend the terms of this Privacy Policy. All changes take effect from the moment they are published on the platform.     8.2. Users are required to regularly check updates to the Privacy Policy. If the User continues to use the platform after changes, it means they agree to the updated terms.